INCHARGE CANADA

Debt Solutions

An Ottawa branch of InCharge Canada is now housed within the same business offices as NROCRC in the Merivale Mall. InCharge Canada is a non-profit chartiable organization offering confidential and professional credit counselling, debt management and financial education.

Community Kitchens

for Multicultural Seniors

A Community Kitchen is a group of people who come together to cook, eat, or bring food home to share with their families. Participants learn new recipes and are introduced to new foods that contribute to a balanced diet.

Description: Learn how to cook low-cost nutritious and tasty food. Learn food budgeting and shopping skills. Have fun and meet new people! For adults 18 and up. 

Parkwood Hills Community Kitchen

Schedule: Please check back for information about when this Community Kitchen will resume.

Location: Parkwood Hills Presbyterian Church, 10 Chersterton Dr. in Nepean.

Barrhaven Vegetarian Community Kitchen

Schedule: Please check back for information about when this Community Kitchen will resume.

Location:  Barrhaven United Church,  3031 Jockvale Dr., Barrhaven. 

Osgoode Community Kitchen

Schedule: Please check back for information about when this Community Kitchen will resume.

Location: Osgoode Community Centre, Fred Alexander Room, 5560 Main Street, Osgoode.

NROCRC's Community Kitchen program members, with the assistance of Community Developer Nouria Issa,  developed and kitchen tested recipes for a bilingual English/Chinese recipe book.  You can click here and see a small sample of recipes ranging from soups to desserts.

The NROCRC Community Kitchen Recipe Book sells for $10 and is available at the NROCRC office in the Merivale Mall. Get yours soon!

Short-term Counselling

Schedule: Monday to Friday, 8:30 am - 4:30 pm. There are extended hours Tuesday evenings at NROCRC from 4:30 p.m. to 9:00 p.m.

NROCRC's free short-term counselling service is now available at the South Nepean Community Health Centre, 4100 Strandherd Road, Suite 201 in Barrhaven. Call 613.596.5626 for more information or to book an appointment.  

Description: Short-term counselling and crisis intervention services are offered free of charge to all residents of Nepean, Rideau and Osgoode. Clients' needs are assessed and brief counselling is offered or referrals are made to appropriate alternate resources. Our counsellors are GLBTTQ-friendly.

Download our counselling brochure

Elder Abuse Response and Referral Service (EARRS)

Description: The Elder Abuse Response and Referral Service (EARRS), in collaboration with the  Eastern Ottawa Resource Centre, provides assessment, case management, referral and linkage services to seniors dealing with physical abuse, emotional abuse, financial abuse, sexual abuse, and neglect.

EARRS also provides information and referrals to friends, family members, service providers and anyone who is concerned about a senior.

For emergencies, call 911

For non-emergencies, call: 613.596.5626 x 230.

Download the EARRS brochure

Community Development

Schedule: Ongoing

Description: Development, support and maintenance of neighbourhood initiatives and programs; leadership training; advocacy; mobilization and training with respect to emerging issues such as elections, public consultations, and bully prevention.

 Settlement Outreach Program

This program is designed to reach out and assist newly-arrived immigrants and refugees to Canada. In our agency, we concentrate on Barrhaven in particular as this community has the highest newcomer population in our catchment.  However, this program is open to all newcomers in Nepean, Rideau and Osgoode.

What is Settlement Outreach?

This program provides orientation, information, referrals, training workshops, network building and advocacy.

Orientation:

• cultural sensitization: helping newcomers acclimatize to their new Canadian environment
  

Information (on):

• immigration
• housing
• family benefits/general welfare
• employment
• employment insurance
• health
• workplace safety and insurance
• education
• training
• ESL classes
• family law and legal aid
• finance
  

Referrals:

• refer clients to agencies providing services related to the above areas
  

Workshops and Educational Sessions:

• newcomer orientation sessions
• citizenship classes
• volunteer training
  

Networking and Coalition Building

Access: 

• help clients access services by:
  • telephoning for appointments
    
  • escorting clients
  • providing linguistic and cultural interpretation
  • translating documents
    
  • assisting in filling out forms
  • writing correspondence
    

Advocacy:

• advocacy with institutions, employers and landlords
• assist with appeals, e.g. Canada Pension Plan, Family Benefits
• assist filing complaints, e.g. employment standards, human rights issues
• advocate for refugee claimants, e.g. access to work permits, language training

Baby Cupboard

Schedule: Monday to Friday, 8:30 am - 4:30 pm

Description: Emergency supplies of formula and diapers.

 Homework Clubs

Description: Qualified after-school help for youth.

When and Where: Please check our Youth section for a full description of locations and times.  

Housing Loss Prevention

Schedule: Monday to Friday, 8:30 am - 4:30 pm

Description: Support and advocacy for people facing possible eviction in Nepean, Rideau and Osgoode wards.

Crisis Intervention: We support tenants and homeowners who may be at risk of losing their home by working together to develop effective strategies that link supports to housing related needs.

Early Prevention: We provide education for tenants, landlords, home-owners and service providers on all aspects affecting housing to support the right to safe, adequate and affordable housing, and to lower the risk of housing loss.

Our services include:

• information and referral;
• assessment and assistance with problem-solving;
• eviction prevention through information and referral, advocacy or mediation;
• support to help families retain their housing;
• liaison between agencies and tenants; and advocacy, e.g. writing letters of support;
• mediation, e.g. between landlord and tenant or between neighbours;
• support with housing issues;
• information on housing and on human rights;
• community outreach and education for tenants and landlords;
• development of collaborative working relationships with social housing; and providers, other community partners and private landlords.

A take-away for your convenience.

Home Management Services

Schedule: Ongoing

Description: Guidance and support for balancing home, family, job and school, managing bills and setting up household routines.

Good Food Box

Schedule: Call NROCRC at: 613.596.5626 the first week of every month to place your order.

Description: Monthly food buying cooperative for quality fresh fruit and vegetables. Pick up at the Parkwood Presbyterian Church, 10 Chesterton Drive, every third Wednesday of the month.

The Good Food Box is an affordable way to get fresh fruits and vegetables directly from farmers.  Boxes range from $10 – 20 depending on the size of box you or your clients wish to order.  Each box contains the same mixture of food, though the contents vary with each delivery, depending on what is in season and reasonable at the time.  

Program Against Women's Abuse, Counselling

and Transitional Support

Schedule: Ongoing

Description: Extended help is available for women in abusive situations through the Program Against Women's Abuse. You can have support moving from an abusive relationship to a safe environment, help filling out applications, someone accompany you to court or meet with a lawyer, and much more. One-on-one counselling is also available. For assistance in the west end of Ottawa, more information, or to book an appointment, call 596.5626 ext. 225. Our counsellors are GBLTTQ-friendly.

Diabetes Education Program

For People with Type Two Diabetes

Schedule: Daily on site in our offices in the Merivale Mall.

Description: Free. No referral required. Call 613.233.6655 or email csayre@centretownchc.org to register.

Legal Aid Drop-in

Schedule: Wednesday, 8:30 am - noon and Thursday 1-4 pm; first come first served.

Description: General advice, notarizing documents and signing affidavits. Free service for low-income residents of Ottawa.

Contact Ottawa

Schedule: Weekdays

Description: A voice mail service to catch calls for housing and employment for those without a phone.

Ottawa Public Library Bookmobile

Schedule: Fridays, 9 am - 12 noon

Description: Visit this floating library for a great selection of books to borrow.

For more info call:  613.828.2987

Snowsuit Fund

AVAILABLE ONLY DURING WINTER MONTHS

Please call 613.596.5626 x 257 and speak to Kim if you have a request for a snowsuit.

Description: This program is for low-income families in Nepean, Rideau and Osgoode with children ages 0-14 years who are in need of snow suits. This programs runs all winter season. There is a $10.00 fee for each new snow suit provided and clients are responsible for pick up at 225 Donald Street.

Christmas Exchange

AVAILABLE DURING DECEMBER ONLY

Description: Delivering food and hope to families in Nepean, Rideau and Osgoode.